Privacy Policy
Last updated: March 2026
Introduction
SYNTALYS TECH MANZAMBI ("SYNTALYS", "we", "us") operates the BotDockr platform (botdockr.com). This Privacy Policy explains how we collect, use, and protect your personal data when you use our services. By using BotDockr, you agree to the collection and use of information in accordance with this policy.
Data we collect
We collect the following types of data: - Account data: name, email address, and authentication information (including GitHub OAuth data) - Usage data: bot deployment logs, container activity, and platform usage metrics - Payment data: processed securely by Stripe — we never store your full card details - Technical data: IP address, browser type, and device information for security and analytics purposes
How we use your data
We use your data to: - Provide and maintain the BotDockr platform - Process payments and manage subscriptions - Send transactional emails (confirmations, alerts, support) - Improve our services and user experience - Detect and prevent fraud and abuse - Comply with legal obligations
Cookies
We use essential cookies for authentication and session management. We do not use advertising or tracking cookies. Third-party services (Stripe, Supabase) may set their own cookies as required for their functionality.
Third-party services
We use the following third-party services to operate BotDockr: - Supabase (database and authentication) - Stripe (payment processing) - Vercel (hosting) - GitHub (OAuth and repository access) - Resend (transactional emails) Each of these services has their own privacy policy and data processing agreements.
Data security
We implement industry-standard security measures including encryption in transit (TLS/SSL), encrypted storage, and access controls. Your GitHub tokens and sensitive credentials are encrypted at rest and never exposed in logs or to other users.
Data retention
We retain your data for as long as your account is active. When you delete your account, we remove your personal data within 30 days. Bot deployment logs may be retained for up to 90 days for operational purposes.
Your rights
Under Swiss data protection law and the GDPR (where applicable), you have the right to: - Access your personal data - Correct inaccurate data - Request deletion of your data - Export your data in a portable format - Object to processing of your data To exercise these rights, contact us at legal@botdockr.com.
Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on the platform. Your continued use of BotDockr after changes constitutes acceptance of the updated policy.
Contact
For privacy-related questions or requests: SYNTALYS TECH MANZAMBI Route Principale 24, 2915 Bure, Jura — Switzerland legal@botdockr.com hello@syntalys.ch